What Is The Point

The future is here and AI has been effectively replacing humans in customer service.   Now talking to humans for any kind of support is a privilege and your problem has to be really complex and desperate to be chosen for a human agent.   If not, get ready to spend minutes "talking" to a chatbot who will repeatedly ask if they managed to solve your problem, as if expecting assurance or compliments.   When you cannot find any contact information on a website, you resort to clicking on the AI chat option, hoping they will transfer you to someone who can sort out your issue.   You are welcomed in a friendly manner before being given options. None of these options are about your current issue. So you type your problem only to be told that it is not understood.   You pick an option from the menu, something close to your issue. Solutions are immediately given and you have already tried them all.   The chat bot has the audacity...